Terms of Service

1. The Service

Jarviz is a revenue decision system that connects advertising platforms (Google Ads, Meta, LinkedIn, etc.), CRM systems (HubSpot, Salesforce, Pipedrive, etc.) and payment systems to consolidate marketing spend and signed revenue into a single, auditable view.

The Service is sold per workspace under an annual subscription. Onboarding is mandatory and delivered by Jarviz personnel.

2. Account & access

You must designate at least one administrator. You are responsible for the confidentiality of credentials and for any activity under your workspace.

Jarviz may suspend access in case of unpaid invoices, suspected fraud, or breach of these Terms, with prior written notice when possible.

3. Subscription, fees, term

Fees are stated on the order form (currently from €500/month, plus a one-time onboarding fee from €1,500). Fees are exclusive of applicable taxes.

Each annual term renews automatically for successive periods of twelve (12) months unless either party gives written notice no less than thirty (30) days before the end of the current term.

Late payments accrue interest at the legal rate plus a fixed €40 recovery fee, in line with French law.

4. Customer data

You retain all rights to the data you connect to the Service ("Customer Data"). You grant Jarviz a non-exclusive license to process Customer Data solely to provide and improve the Service for you.

Jarviz never sells Customer Data and never uses identifiable Customer Data to train shared models.

5. Service level & warranty

Jarviz commits to commercially reasonable efforts to maintain availability above 99.5% on a monthly basis, excluding scheduled maintenance.

The Service is provided "as is" beyond the express warranties stated here. To the maximum extent permitted by law, Jarviz disclaims implied warranties.

6. Liability

Each party's aggregate liability arising out of or related to these Terms is capped at the fees actually paid by you for the Service during the twelve (12) months preceding the claim.

Neither party is liable for indirect, incidental, consequential or punitive damages, lost profits or lost opportunities.

7. Intellectual property

The Service, including its software, design and documentation, is the exclusive property of Groupe Verlaine. No rights are granted other than those expressly described here.

8. Termination

Either party may terminate for material breach not cured within thirty (30) days of written notice. Upon termination, you may export Customer Data for thirty (30) days; thereafter, Jarviz will delete it within thirty (30) additional days, except where retention is required by law.

9. Governing law

These Terms are governed by French law. Any dispute will be brought before the competent courts of Paris, France, except where mandatory consumer protection rules apply.